Trying Hard, you did not mention your country and I do know a lot of hosting is overseas. Pakistan and India are huge on web hosting as well as call center types of business. I don't have as much trouble with the Pakistani or Indian accent as I do with some other nations because English is taught in their schools and the people speak English almost as well as they do their native dialects. You do need a bit of International Understanding because if you can't understand what the technician is saying to you, how can you fix any problem? There are many websites where fixing the problem is handled with a live chat-board then the language problem isn't as noticeable as those who can write in English may only make syntax errors rather than dealing with pronunciation. I wonder, however, if the international flavor of hosting sites really reflects the country of origin of the hub in question. I have found that hosting sites in the USA tend to be on the higher end of the price scale but then we have the highest "cost of living" rate in the world, too.